| Brand | Zola |
| Country of manufacture | Ukraine |
| Volume, ml/ Weight, g | 10 |
| Area of application | Eyelashes , Eyebrows |
You can pay for orders in our store using the following methods:
Free delivery does not apply:
IMPORTANT! VAT invoice
If you need a VAT invoice, please select the "I want a VAT invoice" option when placing your order and enter your invoice details.
Please note that if you did not indicate that you need an invoice when placing your order, we cannot issue one after the order has been paid.
If you have any questions about payment, please contact us: +48 728 832 449, vsb.store.pl@gmail.com (Mon–Fri 9:00 a.m.–5:00 p.m. CET).
Delivery within Poland
We ship orders within 1–2 business days. Orders placed on a business day by 12:00 noon may be shipped the same day. Delivery usually takes 1–3 business days from dispatch.
Available delivery methods:
Free delivery on orders of PLN 399 or more. Free delivery applies only to retail orders delivered within Poland and paid in full in advance. It does not apply to cash-on-delivery or wholesale orders.
Delivery to other countries
We ship orders to other countries via the courier services DHL and FedEx (to the United Kingdom). The shipping cost depends on the country and is shown in the cart after you select the destination country.
Orders are dispatched within 1–2 business days. The estimated delivery time is about 5 business days. Depending on the country, it may be shorter or longer, as it depends on the courier company.
Returns
Consumers, as well as sole traders with consumer rights, may withdraw from a distance contract without giving any reason within 14 days of receiving the goods.
How to return an item:
VSB.STORE Sp. z o.o.
ul. Wólczyńska 133, blok 5, magazyn 24
01-919 Warszawa
Poland
We will refund your payment within 14 days of receiving your statement of withdrawal. We may withhold the refund until we have received and inspected the goods. The buyer is liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning, e.g. signs of use or damage.
The buyer bears the cost of returning the goods.
The following cannot be returned:
Complaints
If the product you received is damaged or not as described, please contact us before sending the parcel. Items under complaint should be returned to the address given above.
If you have any questions about delivery, returns or complaints, please contact us: +48 728 832 449, vsb.store.pl@gmail.com (Mon–Fri 9:00 a.m.–5:00 p.m. CET).
Zola Eu Sp. z. o.o
