PANW Naturline Cosmetic Compresses 15 x 20 cm (100 pcs), white

Payment

Delivery

Delivery within Poland

We ship orders within 1–2 business days. Orders placed on a business day by 12:00 noon may be shipped the same day. Delivery usually takes 1–3 business days from dispatch.

Available delivery methods:

• DHL POP – delivery to a pickup point – PLN 11.00
• DHL Parcel courier – delivery to your address – PLN 14.00
• InPost Paczkomat – delivery to a parcel locker – PLN 15.00

Free delivery on orders of PLN 399 or more. Free delivery applies only to retail orders delivered within Poland and paid in full in advance. It does not apply to cash-on-delivery or wholesale orders.

Delivery to other countries

We ship orders to other countries via the courier services DHL and FedEx (to the United Kingdom). The shipping cost depends on the country and is shown in the cart after you select the destination country.

Orders are dispatched within 1–2 business days. The estimated delivery time is about 5 business days. Depending on the country, it may be shorter or longer, as it depends on the courier company.

Returns

Consumers, as well as sole traders with consumer rights, may withdraw from a distance contract without giving any reason within 14 days of receiving the goods.

How to return an item:

1. Submit a request using the return form or send a statement of withdrawal from the contract to vsb.store.pl@gmail.com.
2. Please contact us before sending the parcel. This will help us accept and process your return smoothly.
3. Pack the product in its original packaging.
4. Send the item back within 14 days of submitting your statement to:

VSB.STORE Sp. z o.o.
ul. Wólczyńska 133, blok 5, magazyn 24
01-919 Warszawa
Poland

We will refund your payment within 14 days of receiving your statement of withdrawal. We may withhold the refund until we have received and inspected the goods. The buyer is liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning, e.g. signs of use or damage.

The buyer bears the cost of returning the goods.

The following cannot be returned:

• goods made to the customer's specifications or customized to their needs;
• goods supplied in sealed packaging which cannot be returned for health protection or hygiene reasons, if the packaging has been opened after delivery.

Complaints

If the product you received is damaged or not as described, please contact us before sending the parcel. Items under complaint should be returned to the address given above.

If you have any questions about delivery, returns or complaints, please contact us: +48 728 832 449, vsb.store.pl@gmail.com (Mon–Fri 9:00 a.m.–5:00 p.m. CET).

Producer's contact

Paper &Nonwoven Mem Group Sp. zo.o. Sp. K

Responsible person